Responsible Gaming at Pulsz

Social casino play should always be fun, not stressful. We provide a full set of responsible gaming tools so you can manage your time, spending, and activity. If play ever stops feeling fun, help is available.

Our Approach to Responsible Play

Pulsz is a social casino. You can play for free with Gold Coins every day, and no purchase is ever required. Sweeps Coins are offered as free sweepstakes entries, not as gambling wagers. Still, we know that any game with prizes can become problematic for some players, so we take player safety seriously.

Our responsible gaming policy is built around three principles: awareness, control, and support.

Self-Assessment Questions

Ask yourself these questions from time to time. If you answer yes to several of them, consider using our tools or speaking with a professional.

• Do you spend more time or money than you planned?
• Do you feel anxious or irritable when not playing?
• Have you tried to cut back but struggled?
• Do you hide your play from family or friends?
• Are you chasing losses or trying to win back coins?

Available Tools

• Daily, weekly, and monthly purchase limits.
• Session time reminders.
• Time-out periods from 24 hours to 6 weeks.
• Self-exclusion for longer breaks.
• Account closure on request.

Setting Purchase Limits

You can set limits on how much you spend on Gold Coin packages. Once a limit is reached, you cannot make another purchase until the limit resets. Limits can be lowered instantly, but increases take time to take effect so you have a chance to reconsider.

To set a limit, go to your account settings and choose the responsible gaming section. Select the amount and period that feels right for you.

Session Reminders

Session reminders notify you after you have been playing for a set amount of time. They are a simple way to stay aware of how long you have been on the site. You can adjust the interval or turn reminders off at any time.

Time-Out

A time-out locks you out of your account for a short period, from 24 hours up to six weeks. During a time-out, you cannot log in, purchase coins, or play games. This is useful if you need a short break to reset.

Time-outs cannot be reversed early. Choose the length carefully.

Self-Exclusion

Self-exclusion is a longer-term break. You can exclude yourself for months or permanently. During self-exclusion, your account is closed to play and purchases, and you will not receive promotional emails.

To self-exclude, contact support or use the responsible gaming form in your account. The choice takes effect immediately and cannot be undone during the exclusion period.

Account Closure

You can close your account at any time. Closure is permanent and removes access to your balance and history. If you have pending redemptions, complete them before closing or contact support.

Help Organizations

If you or someone you know needs support, these organizations offer confidential help:

• National Council on Problem Gambling — 1-800-522-4700
• 1-800-GAMBLER
• Gamblers Anonymous
• Gambling Therapy

Protecting Minors

Pulsz is strictly for players aged 21 and older. We use age verification, account checks, and fraud detection to prevent underage access. If you suspect a minor is using our site, contact us immediately.

Parents can also use parental control software to block gaming and sweepstakes sites on shared devices.

Tips for Healthy Play

• Set a budget before you play and stick to it.
• Use free coins before considering a purchase.
• Take regular breaks.
• Do not play when tired, upset, or under the influence.
• Keep play as entertainment, not a source of income.

How to Use the Tools

1. Log in to your Pulsz account.
2. Go to Account Settings.
3. Select Responsible Gaming.
4. Choose the tool you want to use and follow the prompts.

Support for Concerned Family and Friends

If you are worried about someone else's play, talk to them calmly and share resources. You cannot manage their account without their consent, but you can encourage them to use our tools or contact a help organization.

Recognizing Problem Gambling

Problem gambling can develop gradually. Early signs include spending more than intended, hiding activity, borrowing money to play, and feeling restless when not playing. Recognizing these signs early makes recovery easier.

Common Myths

• Myth: Buying more coins increases your chances of winning.
  Fact: All games use random outcomes; purchases do not change odds.
• Myth: You can win back losses with one big play.
  Fact: Chasing losses usually leads to more losses.
• Myth: Social casinos cannot be harmful.
  Fact: Any activity that triggers reward-seeking behavior can become problematic.

Our Commitment to Safety

We train our support staff to recognize signs of distress and to guide players toward responsible gaming tools and professional help. We also review our policies regularly to keep up with best practices in player protection.

Research and Resources

We support research into responsible play and share educational materials with our community. You can find additional information through the organizations listed above and through academic studies on gaming behavior.

21+. Pulsz is a social casino with no real-money gambling. Please play responsibly. Set limits, take breaks, and find help at ncpgambling.org, 1-800-GAMBLER, or by calling 1-800-522-4700. Licensed by the Government of Curacao and the Kahnawake Gaming Commission.